摘要 |
A computer network based universal reservation system (CNBURS) architecture, process and standard that enable reservations between one or more service providers and one or more customers relating to offers of services by the service providers. In one embodiment, the architecture of the CNBURS includes a scheduling agent system, one or more service offering systems and one or more marketplace systems. The scheduling agent system receives one or more offers of services available for reservation. Each service offering system enables service providers to define the offer(s) of services available for reservation. Each marketplace system receives the offer(s) of services from the scheduling agent system, presents the customers the offer(s) of services, receives reservation requests from the customers, and communicates received reservation requests to the scheduling agent system. The scheduling agent system communicates the offer(s) of services from the service offering system(s) to the marketplace system(s) and processes reservation requests received from the marketplace system(s).
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