发明名称 System and Method for Displaying Call Flows and Call Statistics
摘要 The system and method identify a plurality of call flow events in a call analysis system. Call statistics are associated with the call flow events. The call flow events are organized into event groups each containing a plurality of call flow events. Once an event group is selected, call statistics for the events of the event group are displayed. In addition, the system and method allow for selection of individual call flow events in order to display calls associated with the events.
申请公布号 US2009245493(A1) 申请公布日期 2009.10.01
申请号 US20080211368 申请日期 2008.09.16
申请人 AVAYA INC. 发明人 CHEN FEI;DENBY LORRAINE;JU WEN-HUA;LANDWEHR JAMES M.;VATTER HOLGER
分类号 H04M15/00 主分类号 H04M15/00
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