| 摘要 |
A computer implemented method for monitoring a sales life cycle of a customer includes capturing primary customer information from a customer identification source (CIS), inputting secondary customer information, storing the information to generate a customer profile and automatically printing the customer profile. The method may also include communicating a message to the customer at a predetermined time before a scheduled follow-up appointment as a reminder about the scheduled appointment and displaying the customer's name on an electronic appointment board indicating the arrival status of the customer. A system implemented on a computer network is also presented which includes a first, second, and third device, a scanner, a printer, and an electronic appointment board. Also presented is a program with computer executable instructions embodied in a computer readable medium including instructions for performing the method.
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