Technical system for assisting customer to select, obtain and use durable consumer goods, has interface device connecting set of devices and CPU combining data received from devices and resending processed data to one of devices

摘要

#CMT# #/CMT# The system has a device (10) e.g. mobile phone, smart phone or personal digital assistant, that is carried by mobile clients to identify a customer. A set of devices (20.1- 20.n) is permanently installed in a shop area, and a set of consumer goods (22.1- 22.n) is assigned to the set of devices (20.1-20.n). An interface unit (12) is provided to connect the devices with each other. A CPU (30) with server functions is connected to the devices, such that the CPU receives data from the devices, combines the data and resends the processed data to one of the devices. #CMT# : #/CMT# An independent claim is also included for a technical method for assisting a customer for selecting, obtaining and using durable consumer goods. #CMT#USE : #/CMT# Technical system for assisting a customer to select, obtain and use durable consumer goods, for implementing micromotion study of the customer in shop and determining a preference profile of the customer (all claimed). #CMT#ADVANTAGE : #/CMT# The system enables creation of a customer preference profile with repeated iterations so as to provide proper guidance to the customer about the shop and the current and future purchasing and payment processes, thus allowing the customers to identify, seek or try appropriate articles and to easily and comfortably complete the purchasing processes while permitting the customer to easily use the follow-up functions and services. The system hence allows a seller to provide optimum support to the customers. #CMT#DESCRIPTION OF DRAWINGS : #/CMT# The drawing shows a schematic view of a technical system for assisting a customer for selecting, obtaining and using durable consumer goods. 1 : Shop 10, 20.1-20.n : Devices 12 : Interface device 22.1-22.n : Consumer goods 30 : CPU #CMT#INDUSTRIAL STANDARDS : #/CMT# The data is transmitted between the set of devices in accordance with standards such as Bluetooth, Wibree, ZigBee, Bonjour, Network File Control (NFC), Wireless LAN, Wireless fidelity (Wi-Fi)and worldwide interoperability for microwave access (WiMAX)standards.