摘要 |
A method and apparatus for providing automated processing of a virtual connection alarm on a packet network, e.g., a Virtual Private Network (VPN), are disclosed. For example, the method receives an alarm related to at least one virtual connection for a virtual private network (VPN) from a provider edge (PE) router, and determines whether the VPN has reached a first threshold for a maximum number of virtual connections or a second threshold for a pre-determined percentage of the maximum number of virtual connections. The method generates a new ticket or updating an existing ticket in response to the alarm if either the first threshold or the second threshold is reached.
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