发明名称 |
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION IN A COMMUNICATIONS ENVIRONMENT |
摘要 |
Systems and methods for recording resource association are provided. A representative system includes an initiating component configured to initiate a communication with a communications device, the communications device being coupled to a first extension; a receiving component configured to receive recording data from a plurality of extensions at a plurality of recording resources, the plurality of extensions including the first extension; and a first determining component configured to determine a recipient recording resource that received the initiated communication.
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申请公布号 |
CA2623178(C) |
申请公布日期 |
2009.09.15 |
申请号 |
CA20082623178 |
申请日期 |
2008.03.27 |
申请人 |
VERINT AMERICAS INC. |
发明人 |
BARNES, ROBERT JOHN;SMITH, DAMIAN;CALAHAN, MARC;BRODHAGEN, KENNETH RICHARD;WILLIAMS, JAMIE RICHARD |
分类号 |
H04M3/22;H04L12/26;H04M1/654;H04M1/72 |
主分类号 |
H04M3/22 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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