发明名称 FAILURE DIAGNOSIS DEVICE AND PROGRAM
摘要 <P>PROBLEM TO BE SOLVED: To improve reliability of failure information for diagnosis target devices, and perform diagnosis suitable for the use situation of a diagnosis target device. <P>SOLUTION: Diagnosis models which are classified for each type, failure content and use situation (elapsed time after introduction into the market, use frequency and use environment) are stored into a diagnosis model database 302b (S100 and S102). When a failure is diagnosed, use situation information for a diagnosis target device is acquired (S110), and a diagnosis model corresponding to it is selected and applied to it (S112). The optimized diagnosis model is transmitted to the diagnosis target device through a communication part 324 (S142), and failure diagnosis is performed using the diagnosis model received by the diagnosis target device. Accordingly, based on the use situation (elapsed time, use frequency and use environment) of the diagnosis target device, the diagnosis model is individually optimized, so that the diagnosis target device is diagnosed corresponding to the use situation and more accurate diagnosis is available. <P>COPYRIGHT: (C)2009,JPO&INPIT
申请公布号 JP2009206850(A) 申请公布日期 2009.09.10
申请号 JP20080047128 申请日期 2008.02.28
申请人 FUJI XEROX CO LTD 发明人 UETOKO KOKI;ADACHI KOJI;YAMADA KIICHI
分类号 H04N1/00;B41J29/38;G06F11/22 主分类号 H04N1/00
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