| 摘要 |
Method for monitoring delivery of e-mail messages includes delivering an e-mail message to a primary, recipient, determining the time at which the e-mail message was delivered to the primary recipient, and determining whether the primary recipient reads the e-mail message within a primary maximum time frame. When the primary recipient does not read the e-mail message within the primary maximum time frame, delivering a copy of the e-mail message to a secondary recipient, determining the time at which the e-mail message was delivered to the secondary recipient, and determining whether the secondary recipient reads the e-mail message within a secondary maximum time frame. When both the primary and secondary recipients do not read the e-mail message within the secondary maximum time frame, appropriate action is taken such as notifying a predesignated available recipient to enable the available recipient to attend to facilitating a response to the e-mail message.
|
