CUSTOMER BEHAVIOR MONITORING SYSTEM, METHOD, AND PROGRAM

摘要

A flow line storage stores flow line data of each customer obtained by tracking a behavior of each customer in a store, by adding time data on an estimated time of payment made by each customer. A transaction data storage stores transaction data for each customer including records of items purchased by each customer, by adding time data on an estimated time of payment made by each customer. A combination unit determines a combination in which a difference between time data is minimum, for each piece of flow line data stored in the flow line storage and each piece of transaction data stored in the transaction data storage. A correlating unit correlates the flow line data and transaction data combined by the combination unit.