发明名称 Customer feedback reporting
摘要 Systems and methods are disclosed for reporting customer feedback. The disclosed systems and methods may include extracting data in response to content selections by the customer, wherein the extracted data indicates customer preference data based on a content selection. Furthermore, the disclosed systems and methods may include storing the extracted data into a data repository and categorizing the extracted data for use by the content operator. Moreover, the disclosed systems and methods may include receiving a query requesting categorized data from the data repository and reporting the categorized data to the content operator.
申请公布号 US7567983(B2) 申请公布日期 2009.07.28
申请号 US20060508029 申请日期 2006.08.22
申请人 COX COMMUNICATIONS, INC. 发明人 PICKELSIMER LISA ANN
分类号 G06F3/00;G06F7/00;G06F13/00;G06F17/00;H04N5/445 主分类号 G06F3/00
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