发明名称 METHOD AND SYSTEM FOR PLANNING OF SERVICES WORKFORCE STAFFING USING HIRING, CONTRACTING AND CROSS-TRAINING
摘要 A method and system for workforce planning in one aspect provide an optimization model that produce, based on the availability profile and the demand profile of skill types, a workforce plan recommending a combination of actions. The combination of actions may include hiring, contracting and cross-training. The optimization model considers constraints such as minimum residence time that a resource unit needs to spend in a skill-type that it gets cross-trained into or hired into, minimum acceptable contracting duration for a contracted skill type, first order and higher orders of cross-training for a skill type, with lead-time for training, one or more system rules associated with transfer sequences, or targets on service levels and resource utilization, or combinations thereof in determining the workforce plan.
申请公布号 US2009182598(A1) 申请公布日期 2009.07.16
申请号 US20080015203 申请日期 2008.01.16
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 AN LIANJUN;SUBRAMANIAN DHARMASHANKAR
分类号 G06F17/00 主分类号 G06F17/00
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