Methods, systems and computer program products for providing an internet protocol based device health check

摘要

Methods, systems and computer program products provide an IP based device health check. The methods include initiating a health check to be performed at a customer location. The results of the health check are received and stored as an install state. A current state that was created in response to a diagnostic test executed at the customer location is received. The install state is compared to the current state to identify differences between the install state and the current state.