System and method for personalized call treatment by using a combination of communication and data services

摘要

A system and method for providing personalized call treatment to an incoming call by using a combination of data and communication services is provided. The system comprises a Mashup application for determining a treatment method corresponding to each incoming call based on a called person's profile and one or more predefined rules. The system also comprises a communication services platform and a data services platform coupled with the Mashup application.