摘要 |
<P>PROBLEM TO BE SOLVED: To efficiently perform design and correction of a workflow. <P>SOLUTION: A business support apparatus sets one or more essential procedures from a model log indicating the operation history of a model operator and generates order information by arranging the necessary procedures. Respective essential procedures are displayed on a screen according to the order information to present a standard business procedure to a general operator and record the operation history of the general operator as a result log. If there is an essential procedure which is not executed in an execution log for a prescribed period at prescribed probability and more, the essential procedure is notified to the external as a notice procedure. <P>COPYRIGHT: (C)2009,JPO&INPIT |