| 摘要 |
<P>PROBLEM TO BE SOLVED: To enable a system to recommend a product matching a user's liking while changing products in accordance with conversation contents in real time by assuming an installation to a shopping site on the Internet, simplifying product search by the user, and enabling the user to chat with his or her friend or a shop assistant providing products by using the system. <P>SOLUTION: A product recommendation system 20 based on Web chat observation updates user's liking information 11 by using the user's utterances, other person's utterance information 7, and a word combination pattern 9 classified into a variety of likings, retrieves a product suited to the user's liking from a product database 13, and recommends it while performing morphological analysis 5 of respective utterances in the chat of the user 1 and the other person 2. Thus, products to be recommended can be changed in real time while grasping the user's likings at all times. <P>COPYRIGHT: (C)2009,JPO&INPIT |
