SYSTEMS AND METHODS FOR A SECURE RECORDING ENVIRONMENT
摘要
Systems and methods are disclosed for providing secure, captured data in a customer center. In one embodiment, the method comprises: capturing data with a recording system; receiving a request to retrieve electronic keys for encrypting the data; responsive to receiving the request, transmitting the electronic keys to the recording system; encrypting the data using the electronic keys; associating the electronic keys with the encrypted data; and storing the encrypted data in the recording system.
申请公布号
WO2008005741(A3)
申请公布日期
2009.05.14
申请号
WO2007US72066
申请日期
2007.06.26
申请人
VERINT AMERICAS INC.;WATSON, JOE;SMITH, DAMIAN;WILLIAMS, JAMIE, RICHARD;DONG, THOMAS;CALAHAN, MARC
发明人
WATSON, JOE;SMITH, DAMIAN;WILLIAMS, JAMIE, RICHARD;DONG, THOMAS;CALAHAN, MARC