发明名称 MONITORING SYSTEM, MONITORING METHOD, IMAGE PROCESSING APPARATUS, METHOD FOR REQUEST PROCESSING, STORAGE MEDIUM AND PROGRAM
摘要 <P>PROBLEM TO BE SOLVED: To enable the efficient maintenance of a plurality of image processing apparatuses by dispatching a service person who is dispatched to one of image processing apparatuses also to the other image processing apparatus. <P>SOLUTION: An image processing apparatus 10A detects the pressing of a call button, and issues call-button pressing identifying information serving as request identifying information. The image processing apparatus 10A searches for the other image processing apparatus 10B, and transmits the issued call-button pressing identifying information to the detected image processing apparatus 10B (1). Furthermore, the image processing apparatus 10A transmits the call-button pressing identifying information serving as the request identifying information and the image processing apparatus identifying information of the image processing apparatus 10A to a management apparatus 20 (2). When the pressing of a call button of the image processing apparatus 10B is detected, the image processing apparatus 10B transmits (3) the call-button pressing identifying information received from the image processing apparatus 10A and image processing apparatus identifying the information of the image processing apparatus 10B to the management apparatus 20. <P>COPYRIGHT: (C)2009,JPO&INPIT
申请公布号 JP2009105484(A) 申请公布日期 2009.05.14
申请号 JP20070272758 申请日期 2007.10.19
申请人 CANON INC 发明人 HATANO SHINKO
分类号 H04N1/00;G06Q50/00;G06Q50/10 主分类号 H04N1/00
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