| 摘要 |
<P>PROBLEM TO BE SOLVED: To create a substantial customer information list with a simple method. <P>SOLUTION: The image of a two-dimensional bar code 20 including a product type and a production number that are indicated on a product is taken with a camera 32 of a mobile phone 4 that is provided with a service program 44 and product identification information 54 is obtained. At the same time, product setting position information 56 is obtained by a position detection means 36 using a GPS 34. Customer information 58 including the product identification information 54 and the product setting position information 56 is transmitted to a computer 8 of a service center 6 via the Internet 10, and it is stored at a customer information storage part 76 of the computer 8. <P>COPYRIGHT: (C)2009,JPO&INPIT |
