| 发明名称 |
CALL INTERCEPT METHODS, SUCH AS FOR CUSTOMER SELF-SUPPORT ON MOBILE DEVICE |
| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a method suitable for intercepting a call. <P>SOLUTION: A method for intercepting calls from a remote or mobile device 100 for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), a phone may intercept the call and display a list of potential solutions to the subscriber's problems. <P>COPYRIGHT: (C)2009,JPO&INPIT |
| 申请公布号 |
JP2009071815(A) |
申请公布日期 |
2009.04.02 |
| 申请号 |
JP20080230347 |
申请日期 |
2008.09.08 |
| 申请人 |
SNAPIN SOFTWARE INC |
发明人 |
ROUNDTREE BRIAN;RUSH KELDON;ALLAN KEVIN;BEINIKIS LINDA |
| 分类号 |
H04M3/42;H04B1/06;H04B1/38;H04L29/08;H04M1/00;H04M1/725;H04M11/10;H04W4/16;H04W88/02 |
主分类号 |
H04M3/42 |
| 代理机构 |
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