发明名称 |
Diagnosing voice application issues of an operational environment |
摘要 |
A computerized method for diagnosing deployed voice-enabled application issues within a maintenance environment. The method can identify a recognition log file that includes details of previously occurring interactions of a voice-enabled application executing programmatic actions in an operational environment. The voice-enabled application can utilize a speech recognition service to convert utterances to text. Previously occurring interactions of the operational environment can be simulated in a maintenance environment. The maintenance environment can include a maintenance voice-enabled application component used in place of the voice-enabled application and can include a text-based speech recognition service used in place of the speech recognition service. The text-based speech recognition service can extract text from the recognition log file to simulate previously occurring utterance conversions performed by the speech recognition service without requiring the text-based speech recognition service to receive and convert utterances.
|
申请公布号 |
US7505569(B2) |
申请公布日期 |
2009.03.17 |
申请号 |
US20050083522 |
申请日期 |
2005.03.18 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
DHANAKSHIRUR GIRISH |
分类号 |
H04M11/00 |
主分类号 |
H04M11/00 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|