Service request execution architecture for a communications service provider

摘要

A service request execution architecture promotes acceptance and use of self-service provisioning by consumers, leading to increased revenue and cost savings for the service provider as consumers order additional services. The architecture greatly reduces the technical burden of managing exceptions that occur while processing requests for services. The architecture accelerates the process of fulfilling requests for services by efficiently and effectively reducing the system resources needed to process exceptions by eliminating redundant exceptions corresponding to related service requests.