发明名称 Intelligent queuing of transaction records
摘要 Disclosed are systems and methods which provide intelligent queuing with respect to processing transaction records. According to one embodiment, transaction records, such as collect calling records, are initially processed to a point that they are ready for release to an appropriate third party for further processing, billing, and/or collection, and are submitted to a queue. Queued transaction records preferably have initial queuing period information associated therewith. Embodiments dynamically change such queuing period information while a transaction record is pending in the queue, such as based upon further intelligence collected with respect to the party to the transaction, based upon subsequent transaction behavior, etcetera.
申请公布号 US7492881(B1) 申请公布日期 2009.02.17
申请号 US20030437839 申请日期 2003.05.14
申请人 EVERCOM SYSTEMS, INC. 发明人 HITE MARC;MUDD ROBERT;JOURDE PAULA;JONES, JR. JIMMIE;FALCONE RICHARD
分类号 H04M15/00 主分类号 H04M15/00
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