发明名称 |
METHOD AND SYSTEM FOR INTELLIGENT ROUNTING BASED ON PRESENCE DETECTION |
摘要 |
A message, which is to be routed to one of a plurality of authorized parties comprising a first authorized party and a second authorized party, is received by a routing system. A Web service is polled to detect for a presence of the first authorized party. After determining that the presence of the first authorized party remains undetected over an allocated time interval, the Web service is polled to detect for a presence of the second authorized party. In response to detecting the presence of the second authorized party, the message is routed to an active communication device associated with the second authorized party.
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申请公布号 |
US2009019542(A1) |
申请公布日期 |
2009.01.15 |
申请号 |
US20080172710 |
申请日期 |
2008.07.14 |
申请人 |
VISHIK CLAIRE SVETLANA;GORTI SREENIVASA RAO;VLECK PAUL VAN |
发明人 |
VISHIK CLAIRE SVETLANA;GORTI SREENIVASA RAO;VLECK PAUL VAN |
分类号 |
H04L9/32;G06Q10/00;H04L12/58 |
主分类号 |
H04L9/32 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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