| 摘要 |
A data processing system for providing a service to a service requester is provided. The data processing system includes a filtering module to receive a request for a service from the service requester, and a ticket module to create a ticket. The ticket includes a risk profile level which is one of a predefined number of levels. The system further includes at least a first and second rule. The first rule specifies a control and the risk profile level response to a result obtained from the service requester. The second rule specifies a maximum acceptable risk profile level required to serve the service. An interface includes an output module to output the control to an agent and an input module to allow input of the service requester's response to the control. A modifier modifies the risk profile level according to the first rule and the service requester's response. The modifier compares the risk profile level with the maximum acceptable risk profile level. A service provision module allows the service to be performed if the risk profile level is less than or equal to the maximum acceptable risk profile level.
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