| 摘要 |
<P>PROBLEM TO BE SOLVED: To support a customer service clerk to increase the degree of satisfaction of a visitor. <P>SOLUTION: Information for identifying the customer A and a requirement concerning the merchandise purchase of the customer A are received from a customer device 1 carried with the customer A. A support device 2 prepares information corresponding to the customer, including information on merchandise to be recommended to the customer, and transmits the information to a customer service person device 3 carried with the customer service clerk B. The customer service clerk B serves the customer A, referring to the received information. <P>COPYRIGHT: (C)2008,JPO&INPIT |
