发明名称 |
REAL-TIME INSTALLATION AND/OR CONFIGURATION ASSISTANT |
摘要 |
A system and method of assisting a user include displaying a status of at least one of an installation and configuration within a first of a plurality of windows. A point of progress of at least one of the installation and configuration is monitored. Knowledgebase information is retrieved related to the point of progress. The knowledgebase information is displayed within a second of the plurality of windows to assist the user with the at least one of the installation and configuration. An instant messaging chat session can be displayed within a third of the plurality of windows to assist a user with the at least one of the installation and configuration.
|
申请公布号 |
US2008307413(A1) |
申请公布日期 |
2008.12.11 |
申请号 |
US20070760952 |
申请日期 |
2007.06.11 |
申请人 |
FERRIS JAMES M;HUFF DAVID P |
发明人 |
FERRIS JAMES M.;HUFF DAVID P. |
分类号 |
G06F9/445 |
主分类号 |
G06F9/445 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|