SERVICE TRACKING METHOD, NETWORK DEVICE, OPERATION & MAINTENANCE CONTROLLER, SERVICE REQUEST APPARATUS

摘要

A service tracking method comprises: after receiving the service tracking identification and the service request message, recording the interaction information of the service when the tracking determination unit determines the service is accordant; uploading the service tracking information to the uploading address included in the service tracking identification, the service tracking information including the interaction information. A network device, an operation & maintenance controller and a service request apparatus are also provided. The network device, the operation & maintenance controller and the service request apparatus can realize or assist to realize the service tracking method.