| 摘要 |
<p>A location method, system and meeting module of interactive voice response (IVR) process node are provided. The method comprises the steps: in an established meeting place for a user device, a seat device and an IVR platform, the seat device seat device receives the node information sent from the user device; and instructs IVR platform to locate in the process node corresponding to this node information. In addition, a meeting place module is also provided. Adopting the technique scheme in the invention, seat can make voice guidance for the user and guide the user fast to be located in the appointed IVR process node so as to guarantee a goodusing feeling and increase the degree of user satisfaction.</p> |
