摘要 |
A supervisory communication system comprising: a plurality of call units (11) having a handset (12), a personal identification means and a camera (13); -a switching unit (19) connected to call units (11); a communication server (40) connected to the switching unit (19); supervising terminals (41) being served by supervisory personnel, which have a display screen (42) with multiple fields (43 to 45), a loudspeaker (46), a microphone (48) and a keyboard (47); the communication server (40) is connected to a local network for selectively receiving information from a data base concerning the callers and transmitting information concerning data associated with each call, wherein the communication server (40) is connected through the switching unit (19) to the call units (11) at the beginning of each call, the call units (11) are activated by the caller, the communication server (40) is coupled to a free supervising terminal (41), receives and checks the dialed telephone number, dials the number and connects the caller with the called person. |