| 摘要 |
A system, method, and program product are provided that receives an instant messaging request from a sender over a network, such as the Internet. The instant messaging request is directed to requesting an instant messaging session with a primary recipient. The system determines whether the primary recipient is available. If the primary recipient is available, the system sets up the instant messaging session with the primary recipient. On the other hand, if the primary recipient is unavailable, the system identifies a backup recipient. This is accomplished by retrieving stored backup recipient identifiers that correspond to one or more backup recipients associated with the primary recipient. At least one available backup recipient identifier from the one or more stored backup recipient identifiers is identified, and the instant messaging session is set up with the identified (available) backup recipient.
|
