发明名称 |
METHOD AND APPARATUS FOR ECONOMIC EXPLOITATION OF WAITING TIME OF CUSTOMERS AT CALL CENTERS, CONTACT CENTERS OR INTO INTERACTIVE VOICE RESPONSE (IVR) SYSTEMS |
摘要 |
A structure and method includes a detector to determine that a caller is waiting for service. A presentation module presents an advertisement to the waiting caller, wherein a compensation is paid to have the advertisement presented to the waiting caller.
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申请公布号 |
US2008195471(A1) |
申请公布日期 |
2008.08.14 |
申请号 |
US20070673457 |
申请日期 |
2007.02.09 |
申请人 |
DUBE PARIJAT;WYNTER LAURA |
发明人 |
DUBE PARIJAT;WYNTER LAURA |
分类号 |
G06Q30/00 |
主分类号 |
G06Q30/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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