| 摘要 |
A method of requesting information, including: receiving a request to process a transaction; identifying a user that sent the request; determining, based on a rule corresponding to the transaction and the identity of the user, that information needs to be obtained from the user before the transaction can be processed; accessing a database to obtain information corresponding to a mobile communication device of the user, the information indicating a contact address for the mobile communication device; contacting the mobile communication device using the information obtained from the database; and requesting additional information from the user.
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