摘要 |
A system and method for providing medical, contact and location information of a subscriber initiating an emergency call, directly to the nearest Public Safety Answering Point (PSAP) at the time of the receipt of the emergency call. Upon the initiation of an emergency call, the existing infrastructure equipment of a communication service provider is able to access a central server containing the medical and contact information of a subscriber, and relay that information directly to a call center to speed response time and response effectiveness. As well, the location of the emergency call may be provided in order for the call center to forward this information along with the medical and contact information to the most proximate Public Safety Answering Point (PSAP) to the call being made. Alternatively, an agent resident on a communications device used by a subscriber can store and maintain medical and contact information of the subscriber, as well directly transmit the medical and contact information to the call center.
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