METHOD AND SYSTEM FOR PROVIDING A CAMP-ON HOLD SERVICE
摘要
A method for providing a camp-on hold service comprises detecting a hold condition between a first user and a second user and establishing a call hold by placing the call on hold. The method also comprises receiving a request from the second user to camp-on to the call hold and monitoring the status of the first user during the call hold. The method also comprises receiving an indication that the first user is available to continue communications with the second user and notifying the second user that the first user is available to continue communications with the second user.
申请公布号
EP1946532(A2)
申请公布日期
2008.07.23
申请号
EP20060816534
申请日期
2006.10.06
申请人
CISCO TECHNOLOGY, INC.
发明人
SHAFFER, SHMUEL;PATEL, LABHESH;JAIN, MUKUL;CABALLERO-MC CANN, DENISE, G.