SYSTEM AND METHOD FOR REPLYING TO QUESTIONS ON-LINE

摘要

The present invention provides a method for replying to questions on-line. The method includes: defining multiple roles, and assigning the roles to users, wherein the roles comprise questioners, repliers and auditors; setting categories of the questions and a replying process and an auditing process for each category of questions correspondingly; receiving the questions and displaying the questions on Web pages; confirming corresponding categories of the questions; confirming the replying process and the auditing process corresponding to each category; informing corresponding repliers to give preliminary replies; informing corresponding auditors to auditing the preliminary replies; verifying whether the preliminary replies are correct; and displaying the correct replies on the Web pages. A related system is also disclosed.