METHOD AND SYSTEM FOR GENERATING COMMUNICATION OPERATIONS PLANNED ON INFORMATION NETWORKS AND SYSTEMS, AND IMPLEMENTATION OF SAID METHOD IN A BILLING VERIFICATION PROCESS

摘要

The invention relates to a method for generating communication operations planned on at least one communication network and for checking that the billing thereof is correct. Said method includes: the allocation of resources within the information system for a call campaign over a pre-determined period, the time-sliced management of communication equipment, the execution of communication operations or transactions in response to work orders received by a call planning site, the collection of billing data produced by the operator, and the automatic correlation of data enabling the identification of anomalies.