| 摘要 |
Method and system for navigating in an interactive voice response system including detecting an account login request, authenticating the login request, detecting a location identifier request, and generating a location identifier in response to the location identifier request is provided. Also, the method and system includes detecting an account login request, authenticating the login request, receiving a location identifier, and bypassing one or more menu hierarchy in an interactive navigation system to transfer the user associated with the account login request to a location in the menu hierarchy associated with the location identifier.
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