发明名称 Method and apparatus for processing messages based on interactive history and context between sender and recipient
摘要 Techniques for processing messages based on interactive history and context between a sender and a recipient are described herein. In one embodiment, a process includes, but is not limited to, in response to a message to be received by a recipient from a sender over a network, determining one or more previous transactions associated with the sender and the recipient, the one or more previous transactions being recorded during course of operations performed within an entity associated with the recipient, and generating a list of one or more candidates of interactive history links based on the determined one or more previous transactions, such that the recipient is able to select one or more of the candidates of interactive history links to be performed for responding the message of the sender. Other methods and apparatuses are also described.
申请公布号 US2008126112(A1) 申请公布日期 2008.05.29
申请号 US20060606838 申请日期 2006.11.29
申请人 SAP AG 发明人 XU TIAN
分类号 G06Q10/00 主分类号 G06Q10/00
代理机构 代理人
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