| 摘要 |
In one embodiment, a method to detect voice mail spam in a voice mail system includes detecting an incoming voice mail message and accessing information associated with the incoming voice mail message. The information associated with the incoming voice message is then compared with some other information. The information compared may comprise one or more of these attributes associated with each message: a caller ID; a time stamp; a user extension; a message length; a caller identification; message content; and whether a user has tagged each message as spam. The method further includes categorizing one or more voice mail messages, if the information compared between the incoming message and one or more other messages in the voice mail system is within some configured criteria, e.g., a configurable percentage. Alternatively, a particular voice mail message is categorized as spam if the information associated with the incoming message matches information in the information database associated with known spammers.
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