发明名称 |
ADAPTIVE COMMUNICATION BETWEEN A VEHICLE TELEMATICS UNIT AND A CALL CENTER BASED ON ACOUSTIC CONDITIONS |
摘要 |
A method of adaptively communicating between a telematics unit of a vehicle and a call center based on acoustic conditions. A communication session is initiated between a telematics unit and a call center and vehicle sensors are monitored for acoustics-related parameters. The acoustics-related parameters are analyzed, and it is determined if one or more of the acoustics-related parameters are indicative of an unacceptably noisy condition. The communication session is established as a live communication session between the telematics unit and a live advisor at the call center, if one or more of the acoustics-related parameters are indicative of an unacceptably noisy condition.
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申请公布号 |
US2008119980(A1) |
申请公布日期 |
2008.05.22 |
申请号 |
US20060562807 |
申请日期 |
2006.11.22 |
申请人 |
GENERAL MOTORS CORPORATION |
发明人 |
ROSS STEVEN J.;JOHNSON RICHARD A.;CHRUMKA EDWARD P. |
分类号 |
G06F19/00 |
主分类号 |
G06F19/00 |
代理机构 |
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