发明名称 Method, apparatus, and system for capturing data exchanged between a server and a user
摘要 Data exchanged between at least one server and at least one user is intercepted in a capturing module that operates independently from the server and the user. A copy of the intercepted data is stored in a database. The intercepted data that is destined for the server is forwarded to the server, or the intercepted data that is destined for the user is forwarded to the user. The intercepting and storing are performed transparently to the user. Interception of data may be performed continuously, and storing of data may be performed during a predetermined time window or at predetermined time intervals. The intercepted data may include events, attributes, images, user identifications, requests, and/or responses. Only a predetermined portion of the data and/or data that satisfies predefined rules is stored. The user may be a web server or a web browser, and the server may be a web server. The data may be exchanged in the form of an Internet protocol and assembled into a web page view for the user. Interception and storing may be performed concurrently for capturing data exchanged simultaneously between a plurality of servers and the user, the server and a plurality of users, or a plurality of servers and a plurality of users.
申请公布号 US7376735(B2) 申请公布日期 2008.05.20
申请号 US20060534410 申请日期 2006.09.22
申请人 VERINT AMERICAS INC. 发明人 STRAUT CHRISTOPHER;BOYERS ALBERT S.;OWEN, JR. JOSEPH H.;CHORAGUDI RAM
分类号 G06F13/00;H04L29/06;H04L29/08 主分类号 G06F13/00
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