| 摘要 |
A computer server hosting a website wherein the computer server executes program instructions, the programming instructions comprising: authenticating a valid customer; entering survey data and comments about a service provider by the valid customer from a computer system coupled to the server; adding survey score and comments to a database of the service provider; post survey score and comments on the website; filtering survey data and comments for triggers indicating potential liability for the service provider; and notifying the service provider of the potential liability.
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