摘要 |
The hearing system comprises at least one request-receiving unit for receiving requests for assistance from a user of said hearing system and an assistance unit operationally connected to said request-receiving unit adapted to carrying out an assistance function providing assistance for said user. Preferably, said assistance unit is adapted to carrying out an analysis of a current status of at least one device of said hearing system. Preferably, said assistance unit is furthermore adapted to attempting to correct said current status if a faulty or inappropriate current status has been detected. Preferably, the hearing system comprises a communication interface, wherein said assistance unit is adapted to attempting to establish a communication link to a remote assistance provider using said communication interface. The method for assisting a user of a hearing system, comprises the steps of a) receiving a request for assistance from said user by means of a request-receiving unit of said hearing system; and b) automatically carrying out an assistance function upon step a).
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