| 摘要 |
<P>PROBLEM TO BE SOLVED: To support identifying a customer having reserved a seat in a store when the customer uses the store according to the reservation. <P>SOLUTION: When a table is ready in the store, an operator of a store system 1 uses a reservation management system 13 to transmit, to a mobile phone terminal device 2 of a waiting customer who has already reserved a seat, a guidance mail (b) including a two-dimensional code 722 for identification a, notifying that a seat is ready. When the customer receiving the guidance mail outside the store arrives at the store, the received guidance mail is displayed on a display device 205 of the mobile phone terminal device 2, and the reservation management system 13 reads the two-dimensional code 722 in the displayed guidance mail by a two-dimensional code scanner 134. Then, the customer is identified as to whether he or she has reserved the seat, and when the identification is successful, an authentication success is displayed on an authentication result display 133. <P>COPYRIGHT: (C)2008,JPO&INPIT |
