发明名称 OPERATION SUPPORT MANAGEMENT SYSTEM AND PROGRAM
摘要 <p><P>PROBLEM TO BE SOLVED: To provide an operation support management system, capable of performing information support so that an operation can be smoothly and rapidly executed in each progress of the operation. <P>SOLUTION: According to a request from a user which is received through a my portal 10, a retrieval means 14 extracts information from a customer database 11, an information generation means 16 extracts beneficial information with high recommendation degree matched to an activity stage of the user from the information, and an information delivery means 17 delivers it automatically to the user. <P>COPYRIGHT: (C)2008,JPO&INPIT</p>
申请公布号 JP2008077605(A) 申请公布日期 2008.04.03
申请号 JP20060259382 申请日期 2006.09.25
申请人 TOSHIBA CORP;TOSHIBA SOLUTIONS CORP 发明人 KITAAKI RIE
分类号 G06Q10/00;G06Q30/02;G06Q50/00 主分类号 G06Q10/00
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