摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide an operation support management system, capable of performing information support so that an operation can be smoothly and rapidly executed in each progress of the operation. <P>SOLUTION: According to a request from a user which is received through a my portal 10, a retrieval means 14 extracts information from a customer database 11, an information generation means 16 extracts beneficial information with high recommendation degree matched to an activity stage of the user from the information, and an information delivery means 17 delivers it automatically to the user. <P>COPYRIGHT: (C)2008,JPO&INPIT</p> |