A CONTENT SWITCH FOR ENHANCING DIRECTORY ASSISTANCE

摘要

A method, medium, and content switch device are provided for enhanced directory assistance. A GPS-enabled wireless phone generates directory assistance requests that are monitored and processed by the content switch and a directory assistance platform to generate results that satisfy the directory assistance requests. The content switch intelligently monitors the directory assistance sessions and dynamically invokes value-adding services that delivers rich content in addition to the results to the GPS-enable wireless phone or other registered client devices based on the directory assistance requests or results. The value- adding services may include pushing driving directions to the GPS-enable wireless phone, providing training video content corresponding to vendors associated with the directory assistance requests, or connecting the GPS-enabled wireless phone to a live video- conferencing session.