| 摘要 |
A system, method and computer program product are provided for determining the status of a packet-switched network by a computing device monitoring components that comprise the packet-switched network including a call-server, one or more gate-keepers, a TDM voice gateway, and one or more packet-switched routers. The computing device is configured to document failure location information associated with the packet-switched network and provide the failure information to a technical support organization.
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