发明名称 Work allocation model
摘要 <p>The invention refers to a computer-implemented method, a computer program product and a system for allocating processes (118) to a plurality of resources (106), where the method comprises the steps of: receiving a process specification defining a plurality of processes, each process having a weighting parameter (102) and comprising at least one task belonging to a task category; analyzing an available resource capacity (104) for each of a plurality of resources, each of which is capable of performing tasks within at least one task category; establishing a first resource-task assignment set (112) defining an assignment of the plurality of tasks to the plurality of resources depending on the task categories, where the first resource-task assignment set defines a first scheduling of the tasks depending on the available resource capacities, and evaluating for each of the processes a first schedule parameter (114) depending on the established scheduling of the tasks belonging to the respective process; establishing at least one further resource-task assignment set an assignment of the plurality of tasks to the plurality of resources depending on the task categories, where the at least one further resource-task assignment set defines at least one further scheduling of the tasks depending on the available resource capacities, and evaluating for each of the processes at least one further schedule parameter depending on the established scheduling of the tasks belonging to the respective process; evaluating a control parameter (116) for each of the established resource-task assignment sets depending on the weighting parameters and the schedule parameters; selecting one of the established resource-task assignment sets depending on a selection criterion for the control parameter; and allocating the tasks to the resources according to the selected resource-task assignment set.</p>
申请公布号 EP1887498(A1) 申请公布日期 2008.02.13
申请号 EP20060015914 申请日期 2006.07.31
申请人 ACCENTURE GLOBAL SERVICES GMBH 发明人 YUREKLI, SAVAS;HEATH, GEREMY;EASTON, ROBERT
分类号 G06Q10/00 主分类号 G06Q10/00
代理机构 代理人
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