| 摘要 |
<p>A method (10) for managing an action comprising the steps of: assigning an action to a first position in an escalation tree (14), the first position having one or more occupants; comparing the status of the action against management criteria (20); and alerting an occupant associated with a second position in the escalation tree if the result of the comparison is a result in an alerting set of results (22, 28), the second position being equal to or higher than the first position in the escalation tree.</p> |
