发明名称 CUSTOMER SERVICE SYSTEM
摘要 <P>PROBLEM TO BE SOLVED: To reliably attract customers by motivating the customers to take membership registration procedures and increasing the number of regular members. <P>SOLUTION: The system is provided with: a storage part 4 for storing a criterion for classifying the customers into a plurality of groups and storing the group points associated with each group grouped on the basis of the criterion; a processing part 3 connected to the storage part 4; and an output part 5 connected to the processing part 3. The processing part 3 is provided with: an operation function for increasing/decreasing the group points on the basis of a preset condition; a function for associating the calculated group points with the groups and storing them in the storage part 4; a function for outputting the calculated group points to the output part 5; a function for identifying the group to which a regular member registration applicant belongs when a regular member registration applicant is inputted; a function for calculating the regular member resistration point corresponding to the group point of the specified group; and a function for issuing a regular member ID and storing the regular member ID to the storage part 4. <P>COPYRIGHT: (C)2008,JPO&INPIT
申请公布号 JP2008009653(A) 申请公布日期 2008.01.17
申请号 JP20060178694 申请日期 2006.06.28
申请人 SUN CORP 发明人 KONDO MAKOTO
分类号 G06Q10/00;G06Q30/02;G06Q30/06;G06Q50/00 主分类号 G06Q10/00
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